Today’s post is about a broken iPhone, and a tale of two owners. One owner is my girlfriend who has a judging preference (ISTJ), and myself (ENFP, Perceiving preference). I know that those of you who are familiar with personality type are wondering how we make this combination work, here’s our secret sauce. While what I’m about to share is not indicative of all individuals with Judging and Perceiving preferences, I feel that our different approaches to getting our iPhones repaired are a cool illustration of the difference between a person who prefers judging vs. perceiving.
The Owner with the Judging Preference (Her)
My girlfriend noticed that her iPhone was cutting off despite having a charge. She decided to look up the problem on the internet, and realized that she couldn’t fix the issue on her own. After this realization, she decided to contact the Apple Store, and set up an appointment for the next day. After making her appointment, she posted a Facebook status informing everyone that her phone would be down for about 24 hours, and that people who would like to reach her could send her a Facebook inbox message. The next day, she brought her phone into the Genius Bar at the Apple Store. After inspecting her phone, they told her that her battery was defective and gave her a new iPhone on the spot.
Duration it took to get her iPhone issue resolved: 24 hours
The Owner with the Perceiving Preference (Me)
A few months after my girlfriend resolved her iPhone problem, I noticed that mine had the same issue. My iPhone was also cutting off despite having a charge. I called the Apple Store and set up an appointment for 3pm the following day. However, early the next day, a potential client asked me if he could meet me at 3pm. I told him that I was available, and cancelled my appointment at the Apple Store. Due to previous engagements, I was also unable to get to the Apple Store the remainder of that week. The following Monday at work, I realized that as long as I kept my phone charged above 80% it would not cut off. Realizing this, I diligently kept my charge above 80% by keeping my phone connected to my charger. I also kept my iPad handy so that I could iMessage my girlfriend or sister in the event that my phone died. The next day, I forgot to bring my charger home from work, so I spoke to my girlfriend and sister using Facetime audio on my iPad.
By Wednesday, I actually had gotten used to this scenario and the urge to go to the Apple Store dissipated. I actually integrated my broken phone into my daily routine, and didn't miss a beat when responding to text messages, voice messages, and receiving calls! Then about 3 weeks later, on a random whim, I went to the Apple Store and got the phone replaced.
Duration it took to get my iPhone issue resolved: 1 Month
People who prefer Judging like to get things resolved, and finalize decisions. Once my girlfriend realized that her phone needed repairs, she made a decision to get it fixed, set an appointment, and got it resolved. In contrast, people with a Perceiving preference go with the flow. They prefer flexibility in appointments and deadlines, and are able to quickly adapt to changes in their environment. This could explain why I cancelled my initial appointment at the Apple Store, and how I was able to easily integrate my defective phone into my daily routine.
Do you have a funny story that illustrates the differences between Judging and Perceiving? If so, feel free to share it in the comments below.